Functionalities - MsB Manager

MsB Manager exists to facilitate the management of your business!!

MsB’s Management Software Built Exclusively for Your Money Transfer Store

MsB Manager exists to facilitate the management of your business!!

MsB’s Management Software Built Exclusively for Your Money Transfer Store

Find out more about what MsB Manager offers

Monthly reports

Automatically receive monthly reports directly in your email. Find out how many transfers you processed, which providers you worked with, who your best clients are, and how many new clients you gained. All of this and much more, organized and ready for your analysis.

Ease for Audits

Always stay prepared! Generate detailed and organized reports in seconds. Be audit-ready with precise data about your transfers, clients, and providers, all easily accessible.

One-Click Accounting

Simplify your accounting with a visual and intuitive interface. Clearly view the total transfers completed, the total volume of money sent, and even detailed figures by provider. With just one click, access the information you need, presented practically and efficiently.

Connection with Your Clients

Strengthen your relationship with clients! Create personalized filters and celebrate important milestones, like the number of transfers completed or total values sent, by sending special messages or promotions to your best clients.

Intuitive Graphics

Visualize your business performance like never before! See the percentage of transfers made with each provider, track your store’s performance over the months, compare new and returning clients, and explore many other metrics with clear and informative charts.

Connection with Your Clients

Intuitive Charts

Great system and very easy to use. My staff registers all the transfers in the system, and I monitor what’s happening in the stores from home. I keep an eye on the charts, track provider performance, and have renegotiated fees based on the system’s insights. I love it!

—Giselle Silva, Minas Store’s Owner

Make Work Easier for Your Team and Yourself

Strategic Insights

Identify patterns and behaviors of your clients, such as frequent or new ones. Use this data to create loyalty strategies and improve your store or team’s performance.

User Permissions

Ensure security and control. Register different users to track each employee’s actions and define precisely what each one can view, register, or modify within MsB Manager.

Unified Management

Manage all your business information in one place. Monitor completed transfers, each employee’s or provider’s data, and track the total volume sent. With simple and intuitive tools, you can easily monitor your growth.

Simplified Transfer History

Find important information in seconds! Know when each client made their last transfer, who registered it, and other essential details to maintain compliance and avoid operational errors.

With MsB Manager, I delivered everything the auditor requested in less than 20 minutes. Before, it was chaos searching for data across different systems. Now, everything is organized and ready for any consultation, and I can even export everything to Excel if needed!

—Carlos Malacrida Owner, Pizzaria Brasil

Customer Document Management

Know exactly when a client’s document is about to expire and proactively request an update. Avoid blockages, canceled transfers, or dissatisfaction, ensuring efficient and uninterrupted service.

Detailed Transfer History

Easily track all transfers made by your clients. Find out which provider was used, who registered the transfer, and other essential details. Simplify consultations and keep your compliance always up to date.

Frequently Asked Questions FAQ

1) What is MSB?

The term refers to “Money Services Business”. This classification includes various types of businesses in the U.S. market, such as check cashing services, money order issuers, and others. Among them are businesses providing money transfer services, which are the primary clients of MsB Manager.

2) What does MsB Manager offer?

MsB Manager is a simple platform designed to help small money transfer businesses manage all their operations in one place. With MsB Manager, stores can organize customer data, track transaction histories, manage multiple providers, store all business documents (including customer documents), respond quickly to audits, and much more.

3) What happens if I don’t have time to register a transaction in the system?

No problem! MsB Manager allows you to batch register transactions at the end of the day during cash closing. This way, you can continue serving your customers without interruptions and input all the necessary information later, ensuring that your data is organized and up to date in the system. This streamlines your operations and helps you avoid delays or inconsistencies in managing your store.

4) What is the storage space of each plan?

The storage capacity for documents depends on the plan you select. If you reach your storage limit, the system will notify you. At that point, you can purchase additional storage, upgrade your plan, or delete older records to free up space.

5) Can I take a test before deciding?

Yes, you can try MsB Manager for free for 14 days. This trial period allows you to explore all the features and see how the software can simplify the management of your money transfer business.

6) Why do I need management software for my money transfer store?

A management software like MsB Manager optimizes your operations, gives you full control over your business, and helps you make strategic decisions.

In the money transfer industry, safeguarding data and avoiding errors is critical. MsB Manager centralizes information, connects data from different providers, and automates tasks like generating sales reports, protecting your operations, and saving time. It simplifies your management so you can focus on growing your business.

7) Are transactions registered automatically?

No, registrations are not automated. However, MsB Manager simplifies the process. You can register transactions in real-time or in bulk at the end of the day during cash closing.
This ensures that your team keeps everything organized and updated without impacting customer service.

8) Is there any installation cost?

There are no installation fees. Once you subscribe to a plan, we’ll create your login credentials so you can immediately start using the system. After the trial period, only the monthly or annual fee—depending on your selected plan—will apply. You’ll also have access to free support to help you with any questions through email, chat, or WhatsApp.

9) How do I resolve doubts about the plans?

If you have questions about the plans, you can contact one of our specialists. Click here to speak with us, and we’ll help you choose the plan that best suits your needs.

10) How does the support service work?

MsB Manager provides manuals and tutorial videos to help you make the most of the platform's features. Additionally, our support team is available to assist with any questions or provide personalized help, including scheduling assistance with implementation.

You can submit a ticket directly via the support button in your portal or contact us through our customer service hotline. Our business hours are Monday to Friday, from 8:00 AM to 6:00 PM.

Find out more about what MsB Manager offers

—Giselle Silva, Minas Store’s Owner

Make Work Easier for Your Team and Yourself

—Carlos Malacrida Owner, Pizzaria Brasil

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