Customers Only Care About Exchange Rate — True or False?
What Really Drives Customer Decisions in a Money Transfer Store If you run a money transfer store, also known as a remittance store, you likely hear the same thing all the time: “Customers only care about the exchange rate.” At first glance, that seems true. Many customers ask about rates before anything else. But in […]
Why Customers Leave Your Remittance Store
Learn why customers leave your remittance store for many reasons — and better exchange rates are only one of them. If you operate a remittance store (also known as a money transfer store) as an authorized agent for one or more money transmitters or providers such as Western Union, MoneyGram, or RIA, one of the […]